Landline & VoIP

  • Landlines & VoIP services

    We offer many options from business landlines and VoIP services, through to building a specific phone system for your needs and supplying the hardware you require. We know that your business is different so we communicate with you via a dedicated account manager.

  • Cost effective solutions

    Online Support can install or manage your existing your business landlines.  This way we can reduce your call costs and help you get the most for your money.

  • Managed phone systems

    A phone system can be much more valuable to a business than just a set of handsets on desks.  We can choose the right solution for your organisation, and our team of Avaya certified engineers will be on hand to assist if there is a problem.

  • Downtime prevention

    We don’t have preferred providers when it comes to landlines. We provide the phone maintenance to minimise downtime, both remotely and on site if needed. We appreciate that downtime costs your company business, so we do all we can to prevent it from happening.

  • Comprehensive reporting

    We install call reporting and analysis software that helps maintain customer service SLAs in order to increase staff/company efficiency through traffic analysis of live call stats

Business Mobiles

business mobiles
  • Business mobile contracts

    With more and more vital data accessible via mobile devices, and many staff now requiring access on the move, having the right mobile contract can play a huge part in your business

  • The newest in technology

    Business is changing and technology is innovating in a way that enables us to do more on the go. Efficiency is the key word, and with the right business mobiles and tablets, a business can be much more efficient

  • Cost-effective deals

    With mobiles and tablets, and even business mobile device management, it is vital you are able to get a deal that incorporates value for money with ensuring everyone has the business mobiles they need to work effectively

  • Bespoke solutions

    We have a direct relationship with the major service providers. This allows us to work with you to ensure that we take your specific requirements into consideration, instead of suggesting a generic deal like many other providers

More of what makes our mobile plans stand out from the crowd

  • All of our customers are valued

    Regardless of what plan you’re on, or how many connections your have with us, all of our business customers get:

    • Support from a dedicated account manager and customer services team
    • Managed replacement services if your phone has a fault covered by the manufacturer’s warranty
    • Regular account reviews to make sure you’re getting the most for your money

    Our number is also not a premium rate line – so you can call our customer service team knowing that you’re not paying for more than a standard geographical call

  • Fixed network

    A strong communications network is more than just mobiles

    To ensure that you’re always picking up when a customer calls, you’ll need a communications provider that offers a low cost, highly functional set of solutions for your analogue and digital business phone requirements. We’ll manage the set up so there’s nothing difficult for you to do

    We also offer hosted solutions that require no CapEx investment

    As part of our dedication to providing comprehensive unified communications, we are also able to deliver a number of reliable broadband services, from basic connectivity to private fibre connections to help your business do more

  • Hardware to suit your business

    We’ll be able to supply handset to suit your business – with your pick of the latest Apple, Android and BlackBerry devices to choose from.  We tie these in with flexible tariffs to suit your budget

    Your business mobile contract is more than just mobile phones. More and more businesses are using tablets, USB modems and mobile hotspots, too. We can provide whatever kit you need to empower your business to do more

    Don’t need any hardware right now? We can supply you with a hardware fund so that you can get the kit you need – when you need it

  • Roaming on Business Mobiles

    As mobile technology innovates, geographical bounds for businesses are slowly fading. There’s no easy way out of paying roaming charges, but managing what you have to pay is easy

    As of 15th June 2017, your UK bundles are accessible when roaming within the EU.  We can also provide you with different roaming bundles for other destinations, which you only pay for as and when you use your mobile.  That way there’s no nasty surprises when you get your bill

Don’t just take our word for it

We interviewed African business conglomerate Taleveras and found how important it was to have a Online Support as their business telecoms provider

“Online Support are essential for helping when we have any issues with our phones. They always have your best interests at heart and will always do anything to help solve a problem.”

Taleveras