Experience the Gold Support of Online Support Services
Before the chips go down, and the network freezes, we already know.
Online Support is an ISO-accredited tech company providing specialized computing solutions to businesses within the London area. We take pride in assisting businesses to reach their full potential. It is the reason why we did not stop at Microsoft Gold certification but edged further up the IT support ladder to become the IT services company that provides the highest quality management standards to our customers.
We have been in operation for over 20 years, which means more than two decades of customer satisfaction. Due to the size of businesses – between 5 and 1000 – we deal with, we have formed bonds with our customers, who trust us to monitor and provide sustainable, healthy solutions to their IT and telecom needs.
We offer quick, specialized services all over West London and the surrounding area, but you can find our central office in Brentford, West London. All it takes to experience our touch of gold support is a phone call to our super-talented helpdesk.
Our support services are as quick as lightning, which means we are available on demand to conduct emergency visits to your facility when the cables break.
Why don’t you come with us on a tour of our core services so that we may show you all of the reasons why we have earned the respect of our customers?
Comprehensive IT Support
At Online Support it’s a second guess erased, and we achieve this through the mix of a triple IT services package:
- Our Automated Monitoring Systems allow our experts to discover what would go wrong in your IT infrastructure before they do.
- Flexible Service Level Agreements that cleverly manage your on-site and remote IT infrastructure, meaning that your cost of operation is greatly reduced.
- Fully trained and certified Microsoft engineers, whose wide exposure to a variety of complex networks, make them the A-team for all of your IT needs. This panel of experts includes specialists in Apple, Citrix, Linux, and VMware.
This integration of services guide us in the way we manage the specific requirements of your business- allowing us to offer bespoke solutions.
So, whether you are an SME looking to get efficient IT support for your growing business or a major brand installing or maintaining your phone systems across your offices, we have just the right tools to support you all the way.
You can also check out some of our specialized IT solutions sector such as IT Solutions for the Finance Sector, IT Solutions for Real Estate and Property, and Charity and Not-for Profit by clicking here.
Robust Cloud Computing
Moving through the cloud can be bumpy, especially when the IT solutions company is inexperienced or downright careless.
For us, moving through the cloud is an easy migration of all or part of your business data from one cloud to the other. We achieve this by making sure that the process of migration is done with utmost security, thereby, making sure you have your peace of mind.
You will also be confident that you have made the right decision as our expert consultants in cloud computing will provide you with unbiased, well-researched advice on the cloud that best suits your business since every cloud has its winning area.
You benefit your business by speaking to our experts at no cost incurred. To demonstrate what we mean, the points below show you some of the advantages of moving your data to the cloud.
- Cloud computing lowers your capital expenditure.
- Cloud computing is easily scalable.
- Cloud computing strengthens the security of your data.
- Cloud computing makes it easy for you, your employees, and customers to form a network.
Find out more about our cloud computing services, including Virtual Desktop, Office 365 for Business, and Cloud Backup and Data Recovery.
Streamlined Business Telecom Solutions
Telecommunication is pivotal to the success of businesses, and as the leading telecom solutions provider in London, we understand that your business needs specific telecom requirements to function optimally. We have invested in this area so as to help you achieve your business objectives. Our telecom solutions are cost effective in all of the following areas:
- Managing your phone systems, with our team of Avaya certified engineers, who will guide you in choosing the right solution for your organization as well as assist you when there is a problem.
- Providing your organization with a VOIP plan.
- Getting you the efficient business mobile contract, so you won’t lose your customers when they decide to go mobile.
Getting the best business mobile contract is easy through our dedicated Business Mobile Deals page. Here you can find some of the latest deals we offer our business mobile customers. If you are bent on getting a more tailored approach, it’s okay with us.
Our customer service team will provide a personalised service, whilst your deal will be custom-built by us – helping you to establish a better deal with our telecom partners – the likes of Vodafone, EE, and O2.
Industry Services
At Online Support we never offer the paper approach to the IT solutions of our customers. We would never because we have grown a client base of customers from different industries, and we understand that no industry is the same. Besides supporting most everyday industries, we have also carved a reputation for ourselves by raising the bar to include finance, property, travel, and the non-profit industries.
