We know that the reliability of your IT systems being fully operational is critical to your business. This is why we have automated monitoring systems at the core of our support offering – Does your current provider tell you about issues that are about to happen? We do!
Flexible Service Level Agreements
We’ll build a package to suit your needs whilst also keeping your costs down. Meanwhile, you’re left safe in the knowledge that your business will be supported both on-site and remotely whenever you need our help.
Fully trained Microsoft Engineers
Our team also includes specialists in VMware, Apple, Citrix and Linux who give you the benefit of their wide exposure to a variety of complex networks across our client base. Whether it’s network installation, office relocation, virtualisation or anything in between, we can confidently handle it.
Fully Outsourced IT Support
Onsite IT support engineer
If required by the size of your business, we can have an engineer onsite for any number of part or full days per week
Ad hoc remote support issues are handled by our London based helpdesk as and when they arise.
Ad hoc onsite visits for any issues or changes are usually dealt with same day.
Supplementary Business IT Support
Help with IT projects
Chances are, we’ve already done the IT project you’re planning. Our engineers deal with complex IT upgrades and projects all the time. We can also work alongside your staff so that they can learn from us as we go.
Staff shortfall cover
If you know that you will be short staffed for a period of time, we can provide as many engineers as required to prevent any down time or loss of staff productivity from happening.
Online Support Computing Limited Serendib House 67A Boston Manor Rd Brentford London TW8 9JQ