• Fully Outsourced IT Services

  • Business Continuity

    Online Support treats your business like our own. We strive to prevent IT-related business disasters. We provide comprehensive backup and restoration plans.

  • Dual ISO Accreditation

    We are fully accredited, and you can be sure that whatever service you need, Online Support is poised to deliver only the highest possible service. Whether it’s cloud solutions, connectivity, security or server architecture, you’re guaranteed the highest possible service.

  • Quick response helpdesk

    Over 95% of our support tickets are answered within 10 minutes. We offer a friendly and professional service at all times.

Outsourced IT Support London

Online Support is a leading provider of outsourced IT support services in London. We are committed to providing our clients with IT services they can trust, and that add value to their businesses.

Trust is a big deal in business, and likewise for our clients. They need to be certain that their business is well protected. They can’t afford downtime, because they work in competitive sectors. They need an outsourced IT support system that is resilient; support that is as good as having multi-skilled in-house IT staff – even better. They need to be certain we will be there when they call and that we will quickly resolve any issue. That is why they turn to Online Support.

Fully Outsourced IT Support

IT issues can be challenging and time-consuming. Few things are more disruptive. Ever noticed that a vital technical component of your system is no longer functional when you are working to a tight deadline. It’s a headache you can do without.

We, at Online Support, will take away that headache from you and make it our headache. It’s what we do best, and we want you to have the time to focus on what you do best.

When you put your IT issues in our hands, we ensure your system is thoroughly protected, defended and resilient.

We work with our clients to make sure they have access to the right technology, support, and guidance. We go the extra mile to remove any IT-related burden from you and ensure you have hitch-free access and that your systems are operating optimally at all times.

Having Online Support as your Outsourced IT support service is like having a fully-functional IT department, except better. We provide IT support to all sizes of business and to many sectors, and we always deliver efficient and bespoke IT solution.

Outsourced IT Support London

Online Support is a leading provider of outsourced IT support services in London. We are committed to providing our clients with IT services they can trust, and that add value to their businesses.

Trust is a big deal in business, and likewise for our clients. They need to be certain that their business is well protected. They can’t afford downtime, because they work in competitive sectors. They need an outsourced IT support system that is resilient; support that is as good as having multi-skilled in-house IT staff – even better. They need to be certain we will be there when they call and that we will quickly resolve any issue. That is why they turn to Online Support.

Engineer providing outsourced support of Dell Servers

Outsourced IT Support for Growing Businesses in London

Different services need different IT solutions. That is why our fully outsourced IT support is always tailored to your need. We will never recommend IT software or hardware that you don’t need. We will never try to sell you any fancy thing that is not important to keeping your IT infrastructure optimally functional.

We are proud of our professionalism and integrity. You get the best service always, and you only get to adopt practices that will make a measurable difference.

  • Unlimited remote support
  • Unlimited issue-fixing and on-site support
  • Round the clock proactive monitoring, management and mentoring

We Hold Dual ISO Accreditation

We are fully accredited, and you can be sure that whatever service you need, Online Support is poised to deliver only the highest possible service. Whether it’s cloud solutions, connectivity, security or server architecture, you’re guaranteed the highest possible service.

Services we provide include:

  • Cloud support
  • Secure Email Solution
  • Hosted Solution
  • Remote Desktop solution
  • IT Disaster Recovery
  • Mobile technology
  • Cloud Migration
  • Business connectivity
  • IT Consulting and Advice
  • Backup and Recovery
  • Server upgrades

Fast Response

We also develop an action plan for you that takes into account all possible data or system breaches and how to recover from it. We take steps to ensure that we are not caught out in the case of any eventuality, and we are ready to respond swiftly and decisively to any of that.

With our mentoring, we ensure that your staff is well-trained on the best practices that will suit your business and keep you secure.

IT security is a tough job with constantly changing and more sophisticated threats daily. That is why businesses who can’t afford to take risks trust us to handle their IT security.

Flexible Service Level Agreements

If you need an IT service that gives you a competitive business advantage, Online Support service is designed to do just that.

Our flexible service agreement allows you to grow your business, improve efficiency and speed, and reduce risk.

We ensure everything is tailored to your business and that your business is not pegged back by unnecessary bottlenecks or practices you don’t need.

young business man computer science engeneer talking by cellphone at network datacenter server room asking for help and fast solutions and services

Outsourced IT Security in London

As attacks on IT infrastructure of businesses continue to rise, a robust IT security is no longer a fancy option but a necessity. Online Support is committed to protecting you from all attacks as much as possible.

We take a preventive approach to this task. At Online Support, we believe that an untested system is an unprotected system. That is why we take the time to test your IT defenses thoroughly.

We look for vulnerability with a precision that can be expected from sophisticated attackers, and plug any lapses we find. We don’t stop. We are always looking and searching because we believe that resting on our laurels for even the shortest possible time, is enough to allow cyber criminals to gain the upper hand.

Highly Trained Team

We are not a fly-by-night company. Our dedication to your business is simply a natural product of our unwavering dedication to excellence. Our team is highly trained and fully qualified. Some of our credentials include:

  • We hold Microsoft Gold Partnership
  • Fully trained Microsoft engineers
  • Named best SME and Business of the year in our borough
  • Dual ISO accreditation

When it comes to the staff that works for us, being fully trained or certified is not enough. We employ only the best of the bunch.

To be able to prevent IT breaches and sniff out malicious attacks on our client’s IT infrastructure, we need the best hands. The attacks some of our client’s face are not conventional. A robust defense provided by smart, highly trained team is the reason why we stay ahead.

Outsourced IT Support made easy

Over 95% of our support tickets are answered within 10 minutes. We offer a friendly and professional service at all times. Speed is vital and can make a lot of difference when it comes to delivering a comprehensive IT solution, and that is where we excel.

We have streamlined our service to ensure we continue to reduce our problem-fixing time. We strive to provide a fast-response time always.

You have direct access to your dedicated IT manager. You are certain we will be there when you need us.

Business Continuity

Online Support treats your business like our own. We strive to prevent IT-related business disasters. We provide comprehensive backup and restoration plans. We implement multiple layers of protection against every risk and ensure you are ready to get back up in case of any eventuality- quickly.

Call us Today

Call us today and find out how our outsourced IT support service in London will give you the competitive business advantage you need to win the race in your marketplace.