• Managed IT Services

  • Permanent Solutions

    We get your problems fixed at first trial. Other businesses rely on us to correct issues their providers couldn’t solve. Online Support is a provider of permanent IT solutions.

     

  • We Value Every Customer

    Our number is a regular rate line, so you are free to call our customer support anytime, and you wouldn’t be paying higher than a standard geographical call.

  • Certified and qualified staff

    We have built a strong reputation in the IT industry since our foundation in 2002, reinforced by the quality of engineers we have, and excellent customer service that we deliver.

Well Trained Microsoft Engineers for Fully Managed IT Support London

At Online Support we are certified Gold partners with Microsoft and our staff undergo regular training with Microsoft to serve you better.

Our fully managed IT support option in London takes complete responsibility for your IT infrastructure, offering day-to-day support services when you need them. We also provide guidance on IT strategy, continual network monitoring and fast onsite management.

We have built a strong reputation in the IT industry since our foundation in 2002, reinforced by the quality of engineers we have, and excellent customer service that we deliver. Online Support seeks to provide calm and peace of mind for its clients by delivering superior IT & infrastructure management, data backup, remote monitoring and other managed IT support services in London.

With Online Support on your side offering fully managed IT support in London, you have more time to focus on your core activities. and to take your business to the next level. We help make your technology a lean and efficient engine that powers business growth, supports your goals, scales with your company, and gives you a competitive edge in your market.

Fully Managed IT Support in London

Our fully managed package provides a comprehensive IT support service at an affordable fixed monthly charge. We have transparent service contract arrangements, so there are no sudden additions. Our Service Level Agreements are straightforward and easy to understand

Our fully managed London IT support service is one of the most proactive, and alerts our clients of solutions before problems escalate. Our services cover the following:

Full IT Support Solutions

Engage our team of Microsoft trained IT experts who are dedicated to making a difference for your organisation and getting it right from the first step. Whether you are expanding, relocating or merging your business, our fully managed IT services team is always available to make sure that your project a success.

Our business services are personalised to suit your needs, and your budget. We assure you of a team that is highly experienced and capable of providing on-site and off-site support when it is required. We have professionals who specialise in VMware, Apple, Citrix and Linux, and are ready to provide assistance to any encountered issue. From network installation to cloud migration, your technology needs are covered.

Cloud Migration

Find out why millions of businesses globally are using cloud technology. One of the most frequently asked questions is why people should move to the Cloud. From our experience, we can say that cloud computing is one of the least understood technologies. As early adopters of Cloud technology, we can confidently say we are specialists at what still appears to be a confusing area in IT.

First of all, the Cloud offers excellent data security. This on its own is a key unique selling point, as it is important to know your personal and business information is protected and easily accessible whenever you want it. You can also use flexible operational features to access your files with a device anywhere in the world. Our managed IT support solutions in London include professional advice on the ideal cloud service to suit your business.

Man utilising cloud computing at an airport

Network Support

We have the right tools and expertise to keep your workflow moving.

Our network support services are extremely sound with efficiency, consistency, and security at the core. Proactive support is available at a fixed monthly cost which covers live phone communication round-the-clock everyday, emergency on-site and off-site support, and devoted account managers.

We monitor all your important applications 24/7, and if there is an issue, the remote resolution is successful most of the time and doesn’t disrupt business operations at your workplace. We also offer capacity management, resource management, and improved security through high standard firewalls. We make sure all your systems run ads they should.

Business Mobile Support

In addition to fully managed IT support system in London, we offer business mobile support.

Online Support’s mobile phones are customised plans designed for your business. Our experts take their time to customise a plan specifically for your business so communications can run efficiently. Our strong partnership with all networks makes it possible to avail perks from each provider to our clients. Some examples include low roaming rates, inclusive of international calls, and 24-hr warranty swap-out. Our customers are also assigned a dedicated account manager anytime they require help or advice.

We Value Every Customer

It doesn’t matter what plan you are on or the number of connections you have with our business, all customers on our business mobile support systems enjoy:

  • Support from a dedicated account manager and customer service team.
  • Manage replacement services if your phone has an issue covered by the provider’s warranty.
  • Regular reviews on your account to make sure you are satisfied with your service.

Our number is a regular rate line, so you are free to call our customer support anytime, and you wouldn’t be paying higher than a standard geographical call.

As mobile technology evolves, geographical limitations for businesses are gradually disappearing. You can’t escape paying for roaming costs. However, you can manage the amount you have to pay.

We can offer you a range of roaming bundles which you will only be charged for when you use your phone abroad.

Technical Director providing IT Support to a client.

Why Choose Online Support for Full Managed IT Support in London?

  • Flexible Contracts

Unlike other services, we don’t bind you to a contract for extended periods. We have flexible contract offerings which you can pull out from any time. We will give your business a cost-effective plan that benefits everybody.

  • Microsoft Certified Engineers

You can have peace of mind knowing your business is in capable hands. As Gold partners of Microsoft and multi-award winners for IT excellence, you are assured of a competent workforce that is dedicated to your business growth. Our staff are regularly trained to provide lasting solutions for various clients.

  • Permanent Solutions

We get your problems fixed at first trial. Other businesses rely on us to correct issues their providers couldn’t solve. Online Support is a provider of permanent IT solutions.

Call us now on 0208 232 1190 if you are facing an IT emergency, or to find out more about our fully managed IT support