We have the right tools and expertise to keep your workflow moving.
Our network support services are extremely sound with efficiency, consistency, and security at the core. Proactive support is available at a fixed monthly cost which covers live phone communication round-the-clock everyday, emergency on-site and off-site support, and devoted account managers.
We monitor all your important applications 24/7, and if there is an issue, the remote resolution is successful most of the time and doesn’t disrupt business operations at your workplace. We also offer capacity management, resource management, and improved security through high standard firewalls. We make sure all your systems run ads they should.
Business Mobile Support
In addition to fully managed IT support system in London, we offer business mobile support.
Online Support’s mobile phones are customised plans designed for your business. Our experts take their time to customise a plan specifically for your business so communications can run efficiently. Our strong partnership with all networks makes it possible to avail perks from each provider to our clients. Some examples include low roaming rates, inclusive of international calls, and 24-hr warranty swap-out. Our customers are also assigned a dedicated account manager anytime they require help or advice.
We Value Every Customer
It doesn’t matter what plan you are on or the number of connections you have with our business, all customers on our business mobile support systems enjoy:
- Support from a dedicated account manager and customer service team.
- Manage replacement services if your phone has an issue covered by the provider’s warranty.
- Regular reviews on your account to make sure you are satisfied with your service.
Our number is a regular rate line, so you are free to call our customer support anytime, and you wouldn’t be paying higher than a standard geographical call.
As mobile technology evolves, geographical limitations for businesses are gradually disappearing. You can’t escape paying for roaming costs. However, you can manage the amount you have to pay.
We can offer you a range of roaming bundles which you will only be charged for when you use your phone abroad.
Why Choose Online Support for Full Managed IT Support in London?
Unlike other services, we don’t bind you to a contract for extended periods. We have flexible contract offerings which you can pull out from any time. We will give your business a cost-effective plan that benefits everybody.
Microsoft Certified Engineers
You can have peace of mind knowing your business is in capable hands. As Gold partners of Microsoft and multi-award winners for IT excellence, you are assured of a competent workforce that is dedicated to your business growth. Our staff are regularly trained to provide lasting solutions for various clients.
We get your problems fixed at first trial. Other businesses rely on us to correct issues their providers couldn’t solve. Online Support is a provider of permanent IT solutions.
Call us now on 0208 232 1190 if you are facing an IT emergency, or to find out more about our fully managed IT support