• Business IT Support Services

    supplementary it support for businesses
  • Completely Remove IT Hassle

    IT peace of mind with our fully managed option. We aim to make our services flexible at Online Support by offering options of fully-managed or remote IT support.

  • Industry Leading Service Level Agreements

    Our service level agreement gives you peace of mind, and if there is any problem, we are committed to solving it efficiently with minimal intrusion into your operations.

  • Rapid Response from Engineers

    Our customer service desk is super-talented and offers a rapid, down-to-earth and customised service to all customers.

Business IT Support Made Easy

As one of the most awarded business IT support companies in London, Online Support’s engineers respond quickly to daily concerns and are committed to helping you improve productivity, while reducing your hassles through the use of suitable IT solutions.

How Can Our London Business IT Support Teams Help?

The modern age is a cloud first, mobile first world. Businesses are migrating to Cloud because remote working and flexibility are the way forward today. Our company’s business IT support service in London allows you to customise your solutions to the needs of your business, and has a range of optional features to bring real benefits to your business.

Trustworthy, Expert, Affordable Business Technology Support

Efficient IT systems are vital to business success, but it’s the continuous support relationship that determines whether your IT infrastructure is a valuable asset or an unproductive expense. At Online Support, we are certain our flexible, competitive support packages will convince you of the former.

As technological as our day-to-day operations may be, we recognise that our relationship with our customers doesn’t need to be. Our account managers are specially trained to explain tricky tech concepts in simple language and tailor any solutions they have according to your needs and budget. Whether you have operational issues or simply require business IT support, we help you deliver more efficiently by listening carefully and giving you advice and support.

In London, our business IT support services range from cloud computing, to exchange migration support, server & network monitoring, server virtualisation, IT relocation services and more.

Cloud Services

As businesses evolve and adapt more quickly, you need an adaptable IT that doesn’t break the bank. Our Cloud-based business IT support could be the answer to your problems. With its simplified pricing structures and never having to purchase a server again, more and more businesses are migrating to the cloud.

We have a flexible service that grows with your business. Whatever your business, modern cloud computing can open more opportunities and room to innovate faster. Our package also provides increased agility, reduces costs and drives up competitive advantage. This is especially effective if your business has several locations or have staff in different places.

IT Backup and Recovery

Nobody expects to have a need for backup, but it is always good to be prepared for anything. Our backup services ensure that your business is restored to full operational capacity in a seamless manner. At Online Support, we provide backup for businesses across several industries with diverse security needs. We operate with both traditional and cloud-based IT.

We don’t want our clients to worry about their backup system. When you work with us, you are assured of a service that is completely automated and works overnight so it doesn’t interfere with regular services. Every day, our engineers review the status to sort out any issues.

IT Support Helpdesk worker taking a call

Some benefits of an online backup are

  • Automated service that requires little to no effort
  • Secured system where your data is encrypted before leaving the computer
  • Offsite: This option saves you from having to remember to take tapes offsite. This is a crucial aspect of the disaster recovery plan
  • Easy-to-Use: Self-service assists in restoring lost or deleted files.

We offer a fully-managed business IT support in London

Get an IT peace of mind with our fully managed option. We aim to make our services flexible at Online Support by offering options of fully-managed or remote IT support.

With our fully-managed support, we take away the hassles of IT management from you so you can focus on core aspects of your business. Our service level agreement gives you peace of mind, and if there is any problem, we are committed to solving it efficiently with minimal intrusion into your operations.

The fully-managed support includes

  • Unlimited remote support
  • Proactive monitoring and management
  • Unlimited problem-solving and on-site support

Let us handle the risk of your IT support so that you can enjoy a more streamlined business operation.

Remote IT Support in London

We run our remote support service with a preventive mind-set. It is developed to raise flags, about any potential problems, as early as possible by using proactive methods of problem tracking. Advance notification makes potential issues easier to resolve; it significantly reduces the stress and manages the common effects of IT trouble.

  • Unlimited remote support
  • Proactive monitoring and management

We charge a flat monthly fee for all your service desk support. If you want to get rid of constant downtime and ensure the smooth running of your business, contact us and sign up for a monthly support package.

Server Virtualization

When you choose our virtual server hosting, you get access to the best technology without having to bother about a large capital investment. You can also cut expenses associated with administration and operations, as well as improve business continuity. Online Support promises to have dedicated account managers for each client to ensure the process runs smoothly.

Benefits of Server Virtualisation

  • Many organisations spend too much on server virtualisation because they are given options which are not tailored to their particular business. Our professional engineers study your business type and recommend a personalised solution.
  • Our high availability virtual platforms provide increased reliability and complement it with a full disaster recovery package for your budget.

A member of Online Support team using a Virtual Server environment

Why Choose Online Support?

Online support is ideal for your business IT support in London because:

  • Our customer service desk is super-talented and offers a rapid, down-to-earth and customised service to all customers.
  • We give same-day response to emergency calls, making us the perfect partner for fast-paced businesses
  • We don’t lock you down with unnecessary business contracts. Our packages are flexible and tailored to suit your business type. You can choose to increase your commitment as your business grows.
  • Online Support is a Microsoft Goldstar partner so you are assured of having the best engineers for your support. Each dedicated account manager communicates regularly with clients to verify they are satisfied with their IT support.

Contact us on 0208 232 1190 to find out more about our business IT support packages.