Straight to the point:
- Pay-as- you go or fixed price support contracts
- Both PCs and MACS are catered for
- Server and network monitoring as a pre-emptive maintenance plan
Why you should talk to us:
We believe that building a strong relationship through communication is key to the success of all our IT partnerships. Our account manager, alongside our fully certified engineers seamlessly become a part of your team. Their jobs are to help you get the most out of your IT, advising you on increasing productivity and minimising downtime. You can trust them to make the right decision for your business.
We are so confident in our account managers, engineers and services that we don’t tie you down to long term contract. We offer a rolling three months’ notice period from day one of becoming our client. We even offer a money back guarantee during the first six months if you’re not 100% satisfied.
And now for the details:
With our extensive technical expertise and experience, competitive range of flexible service level agreements and track record for proven service delivery, we can manage your complete IT infrastructure from core systems to specialised technical areas.
Flexible Service Level Agreements – We will build a package to suit your needs, keeping your costs down. You’re left safe in the knowledge that your business will be supported both on-site or remotely whenever you need our help.
Extremely competent engineers – We’re Microsoft Gold certified - that means that we invest heavily in ensuring that our engineers are fully certified – giving you access to a wealth of knowledge.
A dedicated Account Manager who cares about you– Your account manager considers himself part of you organisation and makes decisions with your interests at heart.
Proactive System Monitoring – Our real time system monitoring tools allow us to predict issues before they turn into failures. We believe most IT disasters can be avoided in this way.
Putting our customer’s needs first is key to us, that is why we have designed our IT Support packages to be flexible and suitable for any sized IT budget.
Come and talk to us, we know we can impress you!