One of the Most Trusted IT Support Services in West London

Proactive technology can transform the way you do business. Established in 2002, we pride ourselves on providing trusted IT support services in West London and neighbouring areas, creating transparent, and effective technology solutions.

We believe in the success of our clients, because when they succeed, we do too. As a result, we customise our services to suit your specific needs, ranging from communication technology to cloud migration and network support.

As a Certified Gold Partner for Microsoft systems, VMware partner and authorised seller of Microsoft Azure and Office 365, you are assured of world class service standards from a professional and friendly company.

Let Our Consultants take away your IT Hassles

Our relationship doesn’t begin and end with technology; we understand that not everybody wants to hear confusing technical terms, so we explain the complicated aspects to ensure you understand what you are signing up for. All solutions are proffered while considering your business type and budget.

Why choose us?

Ideally based in Brentford, west London, we will listen to your problems and offer professional support and guidance. Our IT Support services are among the most sought-after in West London for their customised solutions, and we make sure they are tailored to your business objectives.

From cloud computing, disaster recovery, network services to IT relocation and general IT consultancy we take away your IT hassles one service at a time.

Contact us for a free IT assesment. We can help no matter what your IT or Telecoms requirements are.

Managed IT Support in West London

Give us the hard IT work so you can face your business squarely.

Our managed services cover several aspects that are crucial but occur on a temporary or an infrequent basis. Some examples are a server and network IT maintenance, Partner-IT collaboration and IT strategy.

When you hire Online Support’s Microsoft certified experts to manage these services, you receive proactive management while saving costs. This means we resolve your systems as you would your car to get your IT up and running at all times. You also enjoy track-ability and transparency, because you’ll be aware of who performed what activity and when.

Our team’s advanced knowledge and skills are ideal for up-to-date ICT solutions and commitment to customer satisfaction.

ICT Support

Do you need help with your communication systems?

By taking advantage of our ICT support, you can free up internal resources and focus on core business projects knowing your systems are in the hands of experts. We also offer holiday cover when necessary and can provide a fully managed service on a project-by-project basis, giving an effective solution that’s flexible.

Many of our customers in West London find our ICT support solutions very cost-effective because it eliminates the need for internal staff monitoring, tracking and troubleshooting and it allows them to face more business-focused tasks. It also saves them money on training. Our dedicated team of ICT experts are adequately trained and work continuously on various client products, making them up-to-date on ICT issues.

Cloud Migration Consultancy

Although many companies migrate to the Cloud, there are still issues they encounter; like what plan is best for them, which one is right for their business type or what firewall is the preferred option?

Before migrating your IT infrastructure to any cloud option, our IT support experts in West London provide critical counselling to help you make the right decision. In addition to being experienced, our professional team is impartial and will guide you sufficiently till you complete your migration.

At Online Support, we have a range of options including on-site or cloud migration consultancy. It will depend on your decision to move some or all of your business’ data. Whatever you choose, we will make sure you are happy your final decision.


Optimise the functionality of your systems with minimal intrusion to your business operations. A virtual server infrastructure will cut your IT operational costs by more than 65% and enhance your productivity via reduced downtime. Also, it will offer you a complete, user-friendly experience.

Virtual servers are extremely secure, stable and built for high performance at all times. They are the ideal solution for all business types. If the performance drops, you can migrate your server virtually to an alternative physical server. If the server fails, it is immediately moved to a redundant one, so we take care of the hassles without disrupting your workflow.

Besides being easy to manage and maintain, virtual servers are secure, cost-efficient and makes it easy to keep up with changing business demands. This will help your business keep par with modern technology without spending too much during the transition period.

Image of server virtualization environment

Our Specialist Industries

  • Finance Sector: Due to the high regulatory nature of the finance sector, IT security and risk management are very critical to any financial institution. At Online Support, we offer data security, backup, regularisation audits and similar IT support services in West London.
  • Real Estate and Property: Our IT systems equip realtors and estate agents with information, and keep them connected to their office servers through their mobile devices. We also provide encryption for outgoing emails and other sensitive data.
  • Charity and Not-for-Profit Organisation: Our relationship with charity and not-for-profit organisations has continued for years, putting us in the right position as the ideal IT and infrastructure partner. Our services help your charity organisation remain valuable to its stakeholders by reducing downtime and improving efficiency.

Why Choose Online Support for your IT Support in West London?

Effective Communication Solutions

Our business offers simplified mobile communication systems as well as a smooth site to server linking. We also reduce server downtime with our cutting-edge technology, making your business processes more efficient.

Outstanding Service Providers

We have been named as the Business of the Year and Best SME for two consecutive years by the Hounslow Chamber of Commerce, which we couldn’t have done without providing an outstanding level of service. Our clients are extremely satisfied with the services we render.

Microsoft Certified Partners

Online Support is a Gold certified partner of Microsoft; our engineers are highly trained and qualified to resolve any difficult issues you may encounter in your day-to-day IT operations.

Let us enhance your business with our streamlined IT solutions, call 0208 232 1190 now.