Online Support Computing Ltd

EU Roaming Regulations: Update

European Competition Commissioner Neelie Kroes talks at a news conference on roaming charges at the European Commission headquarters in Brussels July 6, 2011.The proposals of the European Commission will allow users travelling abroad to opt for a cheaper mobile roaming contract from a competing provider while using the same phone number from their domestic operator. "This proposal tackles the root cause of the problem -- the lack of competition on roaming markets -- by giving customers more choice and by giving alternative operators easier access to the roaming market," EU Telecoms Commissioner Neelie Kroes said in a statement as she announced the proposals on Wednesday. REUTERS/Yves Herman (BELGIUM - Tags: BUSINESS POLITICS) - RTR2OIV9

A new law has come into force today throughout the European Union (EU) which abolishes mobile roaming charges for people travelling between member states.

The new rule essentially means that if you’re travelling within the EU you can use your mobile to call, text and browse the internet for no extra charge.

It’s worth noting that exceeding contracted allowances of minutes, texts and data will still be chargeable in the EU as it is in the UK.

If you’re a customer of ours and have any queries regarding roaming charges, please contact your account manager on 0208 232 1190.