The Hounslow Chamber of Commerce has named us Business of the Year for 2015 on top of our second consecutive title of Best SME. We are always there to help with your problems. We don’t put you into automatic queues and we guarantee fast response times.
Microsoft Certified Engineers
All of our staff are trained in their area, whether they are Microsoft certified engineers or dedicated account managers. Trusted by our clients, our team will have the experience of dealing with whatever issue you may be having.
Dedicated Account Manager
You will have a dedicated account manager, who will be on hand at all times to provide advice and who will understand your network and systems. We believe communication leads to a stronger working relationship and a higher standard of deliverables overall – so you’ll never go too long without your account manager checking in to make sure you’re happy with your service.
We know that reliability is vital, so we have a 24 hour pre-emptive monitoring system.
If you have an issue, we endevour to ensure that it has been completely fixed before closing the call, instead of simply providing a temporary solution to paper over the cracks. This is standard across all of our clients.
No Long-Term Commitment
We are so confident in the quality of our service that we don’t tie you down to a long-term or rolling contract; in fact, you can provide us with 3 months’ notice at any point.
Full Refund Offer
We also offer a full refund on any services that you are not entirely satisfied with, and allow you to terminate without notice within the first 6 months.