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Further Information
We believe in being honest and that’s why we’ll agree with you that there are many IT companies out there for you to choose from. Some are great, while others do not necessarily live up to expectations. We believe that our happy customers and continual client referrals are testament to the great service we offer.
Basically, choose us and your IT will be taken care of by people who care – you won’t go wrong.
If that’s not reassuring enough then here are some core benefits that we offer:
Money Back Guarantee
If you are not completely satisfied with our service within the first 3 months we offer a full money back guarantee.
We have happy customers
The proof is in the pudding. Check out our Client Testimonials.
No long term contracts
We are so confident in our service that we don’t tie you in to a long term contract.
Microsoft Gold Partner
Not only does this endorse our level of skill, it also provides us with access to the highest level of Microsoft support. This means that there is no problem that we cannot solve.
Dedicated Account Management Team
Their job is to ensure that both your current and future needs are met, ensuring customer satisfaction is kept to its highest possible level.
Proactive Network Monitoring
Our monitoring agent is installed on every PC and server. Helping to provide a stable network by giving us real time performance alerts and automating maintenance tasks.
Unlimited Remote Support
Our fixed price support includes unlimited remote support no matter what the issue or request.
Our Size
We feel we’re perfectly placed in terms of our size. Small enough to offer the personal service our clients have come to expect, yet large enough to have the depth of experience and technical knowledge to deal with any issues as they arise.
Online Support Computing Ltd was founded in 2002 and since then we have established ourselves as a reliable and cost effective supplier of IT services. In that time we have grown steadily from just two engineers at the outset, to our 25 dedicated members of staff that we employ today.
Our success has been built on clear communication, sound advice, responsive service and exceeding our customers’ expectations.
In short, any organisation requiring external IT support or consultancy is a perfect fit for Online Support.
This is simply due to the fact that IT is common to virtually every type of business these days and as a result, our clients cover a wide spectrum – both in terms of activity and size.
We can either act as your fully outsourced IT department or provide supplementary IT support to assist your internal IT resources.
Summary of Services
We offer the complete range of IT services including:
We can also provide consultancy and engineering expertise for IT projects including:
Partners & Accreditations
We hold accreditations with all of our major software and hardware vendors.
In recognition of our expertise in our field, we hold the Microsoft Gold Partner accreditation. This is the highest level of accreditation awarded by Microsoft and not only underlines our technical ability, but also gives us direct access to their most senior support staff.
Our People
All of our engineers are Microsoft Certified as well as holding a number of other accreditations from our other partners. We believe that continually investing in staff training is one of the fundamental cornerstones required to sustain our high levels of service and knowledge.
We have also been awarded ‘Investors in People’ status in acknowledgment of our staff development processes, helping us to both recruit and retain the best people. Providing you with continuity and ensuring that your IT is in capable hands!
© Copyright 2012 - Online Support Computing - All Rights Reserved - Address: Serendib House, 67A Boston Manor Rd, Brentford, Middx, TW8 9JQ - Company No: 3362754
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