
Office Relocations
Typically an office move would be broken into 3 defined stages:
Preplanning: In this stage we would survey your new offices and help you plan your office layout from an IT perspective. This would include the consideration of whether any additional structured cabling is required for networking your computers and telephones. We would help you plan the move and advise you as to when you need to place orders – for example, telephone lines and any Internet/WAN links need to be ordered well in advance as they typically take at least 6 weeks from order to installation and in some cases a lot longer.
D-day: Commonly, the actual move would take place over a weekend. We would take responsibility for moving your critical IT equipment such as your servers and firewalls (normally your removal firm would move your more basic equipment such as your PCs and printers). We would be on-site to connect and test all IT equipment as it arrives. Finally, we would take responsibility ensuring that your connections to the Internet and other WAN links are working and that emails can still be sent and received.
Snagging: Normally on the 1st working day after the move it is likely that there may be a number of minor snagging issues. For example, users may need to be set up with a different printer as their usual printer is no longer the closest to them. We would normally have an engineer on-site from the start of your working day so that they can quickly deal with any such issues and staff can get on with their work uninterrupted.
Online Support can enhance your existing network by:
- Ensuring that all external email is virus free via our email virus and spam scanning service
- Providing you with a secure online backup of your critical data via our Online Backup Services
- Monitoring your server in real time for errors which may cause it to stop running via our Server & Network Monitoring service
- Providing you with a fast recovery solution for your server through our Disaster Recovery service
For a more detailed overview of our project management steps, please see our Projects page
Online support also offer other IT services including exchange migration and network support. Please contact us on 0208 232 1190 to see how we can help you with our IT support services.

