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Office Relocations

“We appointed Online Support to ensure a smooth relocation while moving offices and this went extremely well. Their service since has been excellent.”   IID Architects

Planning an office move?

1. Preplanning

We survey your new offices and help you plan your office layout from an IT perspective. This includes the consideration of whether any additional structured cabling is required for networking your computers and telephones. We help you plan the move and advise you as to when you need to place orders for telephone lines and any Internet/WAN links. These links need to be ordered in advance as they typically take at least 6 weeks from order to installation and in some cases a lot longer.

2. D-day

Commonly, the actual move would take place over a weekend. We take responsibility for moving your critical IT equipment i.e. your servers and firewalls (normally your removal firm would move your basic equipment such as your PCs and printers). We are on-site to connect and test all IT equipment as it arrives and ensure that your connections to the Internet and other WAN links are working and that emails can still be sent and received.

3. Snagging

Normally on the 1st working day after the move it is likely that there may be a number of minor snagging issues. For example, users may need to be set up with a different printer as their usual printer is no longer the closest to them. To ensure you get the complete IT Support, we normally have an engineer on-site from the start of your working day so that they can quickly deal with any issues and staff can get on with their work uninterrupted.