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Remote IT Support Explained
February 10, 2012With the growth in the internet and the ever changing world of technology, many businesses now rely heavily on IT systems. With this is mind, you should consider looking into using the services of a reliable and reputable company who can provide IT support in London. Here at Online Support we offer a range of services that have all been designed with one thing in mind; to support your business and ensure you have an efficient IT system to work from. We have a team that has many years of experience and have built up their knowledge to ensure they are up to date with the latest in technology. If you’ve considered remote IT support but are unsure about exactly what it entails and how it will benefit you, read on as we explain more.
Support
As it suggests in its name, our team will be on hand to offer full support with all of your IT needs. We have a range of different solutions that are suitable for many businesses, so whether you are a busy nanny agency London or you run a successful online marketing company, we are confident that we can help you.
Response Time
As we are able to monitor and access most systems remotely, it means we can respond to any issues you have quickly and efficiently; so you needn’t worry about any downtime for your business. Furthermore, if we aren’t able to access remotely, we will send an experienced engineer to your site immediately.
Cost Effective
No matter what size your business is, IT support offers a truly cost effective solution. Due to the different options we have available, you will be able to determine which is most suited to your business, and we can even tailor a package completely to your needs. If you’re considering IT support in London for your business, don’t hesitate to contact us here at Online Support to discuss the options available for you today. Alternatively, feel free to browse our website to find out more. Disclaimer of Endorsement: Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favouring by Online Support. The views and opinions of authors expressed herein do not necessarily state or reflect those of Online Support, and shall not be used for advertising or product endorsement purposes.
HOW QUICKLY CAN YOUR IT SYSTEMS RECOVER FROM A DISASTER?
February 8, 2012Recovery Is Quick And Easy With Online Support’s Disaster Recovery Services.
Attend Online Support’s Disaster Recovery Webinar On 13th March 2012
London, 2nd February 2012
Online Support, provider of cost effective IT support and services to SMB’s, have developed a combined Data Backup and Disaster Recovery service affordable to the SMB market. This service enables organisations to recover their server infrastructure both quickly and efficiently.
To ensure SMB’s are kept up-to-date with the latest technology and solutions, Online Support are hosting a series of webinars. The first complimentary webinar will be on Disaster Recovery and will take place onTuesday, 13th March 2012 at 12:30 p.m. GMT.
During this one-hour webinar, Online Support will provide an insightful perspective on the evolution of Backups, latest Disaster Recovery solutions and key strategies that SMB’s should implement to protect their business from data loss and disruption.
Tim Page,Technical Director and Charlie Wetherall, Sales Director will present their latest Disaster Recovery solutions and show you how easy it is to recover your entire server infrastructure if disaster strikes.
Key areas that Charlie and Tim will be exploring in the webinar will include:
• Why traditional Disaster Recovery can be a painful and time-consuming process
• How consolidating ‘Data Backup’ and ‘Disaster Recovery’ can save you both money and hassle.
• The benefits of replacing traditional Backup solutions for a full off-site Disaster Recovery and Backup solution
• A full in depth demonstration of their ‘Online Recovery’ solution, including the recovery of a live server.
The webinars are designed for both technical and non-technical managers who are looking to maximise or extend their existing IT systems.To register for the Online Support webinar, please visit www3.gotomeeting.com/register/143560566
If you would like further information on Online Support’s Disaster Recovery solution or to book a free demo, please contact Tom Luo, Technical Sales on 0208 232 1207 or visit www.onlinesupport.co.uk
To receive a copy of SMB Guide ‘Seven Steps to Taking Disaster Out of Disaster Recovery, please contact Harminder Ramanay, Marketing Manager on 0208 232 1209.
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About Online Support Computing
Online Support specialises in providing cost effective IT support and services to small and medium sized businesses (SMB) located in and around London. Over 50% of our customers have come from referrals as we offer outstanding customer service, competitive pricing, and strong focus on the unique IT requirements of SMB’s. Online Support can provide complimentary or supplementary IT support to organisations based in or around London. We offer a range of IT services, project and consultancy from office relocations to Disaster Recovery, Online Backup, Cloud, Email, Server and Network Monitoring services. In a rapidly changing environment, Online Support ensures SMB’s are equipped with the latest technology and fully supported.
For further information visit http://www.onlinesupport.co.uk
Media Contact: Harminder Ramanay Marketing Manager Online Support Computing Tel: 0208 232 1209 Email: harminder@onlinesupport.co.uk
Posted in Latest News | Tagged disaster recovery, IT support London, online support, webinar | Leave a commentIn House vs. Outsourced IT Support London
January 13, 2012Businesses of varying sizes will at some point consider the benefits of keeping their IT processes within the setting as opposed to outsourcing to a professional team. If you are currently considering your options, you may be interested in the advantages that outsourcing carries when compared to the in house alternative. Here at Online Support, we are on hand to guide you through IT support in London with proficiency and ease, leaving you in no doubt as to which solution is right for you and your company.
Most businesses will want to deliver the best level of customer service to their valued clients, but necessary IT procedures can sometimes get in the way of this, especially when members of staff are working to capacity as it is. Outsourcing gives businesses the freedom to concentrate their efforts on other areas of the business to ensure customer satisfaction is always the priority, not those irritating server issues.
In order for a business to remain successful, costs must be kept as low as possible in all areas, from ensuring the warm air heating system is as economical as possible to sourcing quality materials at competitive prices. Another fantastic way to ensure overheads remain low and existing staff members receive a competitive wage is through outsourcing IT related tasks as opposed to hiring an in house IT technician. Smaller companies will notice the significant difference in price, especially when you come to our specialist team.
Excellence is something that is guaranteed when you choose us as your provider of outsourced IT support as we benefit from being a Microsoft Gold Partner. This means that Microsoft recognise our superior level of skill and reward us through offering the highest level of support, meaning there is no problem we cannot rectify.
If you are currently trying to decide between in house and outsourcing, there has never been a better time to get in touch with the professionals here at Online Support. With a flexible array of IT support in London for you to choose from, we guarantee your IT processes will be taken care of with proficiency no matter what the size or nature of your business.
Disclaimer of Endorsement: Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favouring by Online Support. The views and opinions of authors expressed herein do not necessarily state or reflect those of Online Support, and shall not be used for advertising or product endorsement purposes.
Posted in IT Support | Tagged IT support London | Leave a commentWhat Can IT Support Companies London Offer?
December 9, 2011Whether you are running a small business or a large corporation, keeping your IT systems running efficiently is important to the overall productivity of your workplace. Here at Online Support, we offer a range of services for IT support in London to make sure your working day runs smoothly. We tailor our services dependant on the needs of your business and can provide you with either fully outsourced IT support or can be on hand to support your own in-house team if you have one. All of our engineers are fully certified and we pride ourselves on providing you with clear communication to ensure everything we do is done so to the highest standards.
If you don’t have your own IT team in place, one of the services we offer is a fully outsourced IT support programme, meaning we will be on hand to manage all of your IT systems. We have a range of different options for using this service, including a pay-as-you-go package or a fixed price package so you can determine the costs of our services in relation to your available budget. Some of the benefits of using our service are that you have a rapid response time for any issues that arise, we will monitor the efficiency of your systems and you have ownership of your service because we provide you with a dedicated account manager.
When you already have an in-house IT team in place, we are able to support and work alongside them. There may be times when you are faced with tasks that your team lack experience or knowledge in or just need an extra bit of support during a new challenge. Our supplementary IT support service means you have access to a cost effective solution providing you with the support you need from our experienced and expert team to give you assistance maintaining your systems.
Whilst looking at ways to improve your business with the introduction of IT support, why not think about installing artificial flowers into your office? This will help to further improve staff morale and productivity.
If you think you need IT support in London for your business, contact us at Online Support where we can offer you a bespoke package designed around the needs of your business.
Disclaimer of Endorsement: Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favouring by Online Support. The views and opinions of authors expressed herein do not necessarily state or reflect those of Online Support, and shall not be used for advertising or product endorsement purposes.
Posted in IT Support | Tagged IT support in London | Leave a commentIT Support London – Preparing For 2012
December 8, 2011For most small businesses Christmas will either be a time of great activity or a period during which the company and office wind down or even shut down completely. What is certain is that for every company January inevitably brings with it change, renewed activity and therefore an increased reliance on IT systems to start the New Year productively.
Here at Online Support we’ve seen the damaging effect that malfunctioning IT systems can have on London businesses from all areas and industries. If you’re spending the first week of January casting around for IT support London to fix a network meltdown or to retrieve data loss then you’re wasting time. Competitors will be spending those first few weeks reformulating strategies, streamlining spending and generally putting themselves in a better position for the coming year.
At Online Support we can provide the solution in the form of fully outsourced IT support London or supplementary support, depending completely on your needs. We encourage businesses to invest now in order to take the first step toward securing their IT systems for 2012 and beyond.
Posted in IT Support | Tagged 2012, IT support Lodon | Leave a comment5 Features of Small Business IT Support London
November 24, 2011With businesses constantly relying on IT systems to carry out all manner of tasks, there is a serious risk of your business suffering from major disruptions should your systems fail. It is in these times of need that our team of technicians here at Online Support are able to help you – providing professional assistance and support designed to get your business back on track as soon as possible. Read on as we explain 5 valuable features of business IT support in London that we can provide.
Office Relocation
If your company is relocating or undertaking office refurbishment London, our team can assist with all of your IT requirements. From pre-planning your office move and transferring critical equipment such as your servers to providing on-site installations and support on the first day in your new office, you can trust that our team will help your office relocation or refurbishment run as smoothly as possible.
Server Installations and Upgrades
When server hardware and software updates are required it is important that you seek professionals to carry out the task to ensure no major problems arise. Our experienced team have extensive experience in completing server upgrades and migrations as well as complete server installations – so you can trust them to assist your business.
Server and Network Monitoring
We can provide a server and network monitoring service that aims to spot issues at the earliest stage, allowing us to resolve the issue as soon as possible and keep disruptions to an absolute minimum.
24 Hour Disaster Recovery Guarantee
Such is the confidence we have in our abilities to resolve any issues quickly and efficiently, we guarantee to get your servers up and running again within 24 hours for an ultra-rapid solution.
30 Day Online Back Up Service
The consequences of losing vital information can be disastrous for your business. With this in mind, we can transfer a complete copy of your company’s information to our off-site Data Centre where you can access data spanning 30 days. So regardless of whatever happens, you can be assured that your data will not be lost should your IT systems crash.
If you are looking for a professional team to provide IT support in London, don’t hesitate to contact our team here at Online Support today.
Disclaimer of Endorsement: Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favouring by Online Support. The views and opinions of authors expressed herein do not necessarily state or reflect those of Online Support and shall not be used for advertising or product endorsement purposes.
Posted in IT Support | Tagged IT support London | Leave a commentRemote Network Support London
November 11, 2011When your business faces any IT problems, you need to know that there is a team of professional specialists who can help you to resolve the issue as efficiently and quickly as possible, meaning you can continue to deliver an excellent service to your customers. Here at Online Support, we have a wealth of experience and expert knowledge regarding all manner of IT systems so you can have the belief that we can help you and your business in times of need. Whether you require regular computer repairs and maintenance or professional network support in London we are waiting to hear from you.
Whether you are a large company with an in-house team of IT specialists employed to handle any issues that arise, or a small business with no IT support currently in place, here at Online Support our excellent remote services can be used to benefit your business.
As a popular alternative to seeking our complete in-house service, a more convenient option for many business owners is to seek remote support when dealing with network issues and any other IT problems that may arise. What’s more, the flexible way in which we operate means we can offer a tailored network support contract that allows you to choose the extent at which you employ our services.
Network and server viruses and intrusions can lead to damning consequences such as the loss of valuable, irreplaceable files containing sensitive information which can have a serious impact on your business. Whilst you may have an in-house team of IT specialists in place to deal with any problems that arise, to ensure your businesses is entirely protected against serious issues, at Online Support we can provide remote network and server monitoring designed to protect your system in order to prevent intrusions from occurring in the first instance.
We can also provide a professional network installation service following your company’s office refurbishment London should it be required.
So, if you are looking for a professional team who can provide various levels of IT support including network support in London for your business, don’t hesitate to contact our team here at Online Support today on 0208 232 1190.
Disclaimer of Endorsement: Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favouring by Online Support. The views and opinions of authors expressed herein do not necessarily state or reflect those of Online Support and shall not be used for advertising or product endorsement purposes.
Posted in Network Support | Tagged network support London | 1 CommentExchange Migration Assistance London
October 27, 2011In a business, change and upgrades are a common occurrence however there are certain times when expert assistance will be needed to ensure that everything runs smoothly and is completed as planned. One such time when help and support may be required is during exchange migration in London so you will be pleased to know that the team here at Online Support are on hand to assist across every aspect of the project to guarantee the best possible results.
No matter what system you currently have in place, we guarantee a smooth email migration to Microsoft Exchange with the sole aim of improving productivity and functionality within your company. With little or no experience in exchange migration the task can look a little daunting, however with our expert team on board, the whole process will run seamlessly and the transition hardly noticeable.
We guarantee results on each and every exchange migration for the following two reasons;
1. Thanks to our vast industry experience, we have come across practically every exchange migration permutation so are well positioned to provide advice and implement changes should an issue arise.
2. Through our Microsoft Gold Partner status, we have access to the experts at Microsoft should we need additional help for a problem that we are struggling to solve.
There are also options available to you with regards to the amount of input that our team has on the migration. We can either complete the whole project from start to finish or alternatively, if you do have an IT team or single technician, we can work alongside them to improve their overall skill set through expert training at the same time as lowering implementation costs. The decision is completely yours as we are more than happy to help in any way you feel necessary.
There are various ways in which a business can be improved as whole whether through the introduction of new email systems or regular management training to enhance the abilities of your staff. Whatever direction you take, when it comes to IT support, we at Online Support are the only team to call upon.
To find out more on the assistance we can provide for exchange migration in London, don’t hesitate to search our website or give us a call today.
Disclaimer of Endorsement: Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favouring by Online Support. The views and opinions of authors expressed herein do not necessarily state or reflect those of Online Support, and shall not be used for advertising or product endorsement purposes.
Network Support & Installation London
October 14, 2011Businesses of any size that rely on the use of a network of computers can benefit greatly from the professional and expert support of the specialist engineers here at Online Support. Specialising in all aspects of IT support and maintenance including network support in London, you can place your trust in us to provide you with the very highest standard of IT support to ensure your systems continue to operate to their optimum potential; effectively reducing the risk of experiencing unwanted disruptions caused by network problems.
Regardless of your network type, our dedicated team here at Online Support have the necessary knowledge and experience of working with numerous systems, providing both installation and maintenance, so you can be sure that our team are capable of providing your business with reliable and professional support.
Performing email exchange migration in London can be a daunting task. However as we have encountered most exchange migration variations in the past, we are capable of completing your exchange migration project from start to finish. We can also provide any existing in-house engineers with expert training to ensure they are fully prepared to carry out future migrations.
Our flexible method of operating also makes us the ideal choice for your business, whether you are a small solicitor firm or a large scale team of accountants Reading. We can provide your business with supplementary support to assist your in-house team or fully outsourced support to resolve any serious issues with your network. By working with you to create a tailored contract designed to meet your network support demands, we can assist you with various aspects of support, including:
• Network and server monitoring
• Online back-up services
• Disaster recovery solutions
Unlike most IT support providers, being awarded the Microsoft Gold Partner accreditation in recognition of our exceptional standard of IT support means we have direct access to the advisory team at Microsoft whenever they may be needed.
So, if your business is experiencing constant IT problems that are having a damaging impact on productivity and the overall success of your business, consider hiring our expert team of IT specialists here at Online Support. Find out how we can help your business with professional network support in London by calling us today on 0208 232 1190.
Disclaimer of Endorsement: Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favouring by Online Support. The views and opinions of authors expressed herein do not necessarily state or reflect those of Online Support and shall not be used for advertising or product endorsement purposes.
Posted in Network Support | Tagged exchange migration in London, network support in London | Leave a commentSubcontracted IT Services in London
September 29, 2011When your busy business relies heavily upon the smooth operation of IT processes, it can be difficult to ensure that the relevant areas are monitored and updated regularly by an individual who possesses the right skills to do so proficiently. If you are struggling to meet the IT needs of your business, subcontracting could be the solution. Here at Online Support we specialise in offering a range of IT services in London, giving you peace of mind that the technological aspects of your company are being monitored by industry professionals.
We understand that each and every company is unique, therefore will require a different level of support regarding their IT procedures. Working closely with you, we will put together a package tailored to your specific requirements to leave you in no doubt that the service we offer takes care of every necessary element.
Subcontracted IT services from our specialist team carry a host of advantages; continue on as such benefits are explored.
Reduced Costs
Our reasonably priced service could result in significant savings when you take into consideration the cost of employing a group of in-house IT consultants. In addition to this, we offer a money back guarantee in the unlikely event that you are not completely satisfied with the service we provide.
Enhanced Skill
Our commitment to the industry and superior skill is highlighted by the fact that we are Microsoft Gold Partners. This means that our proficiency is endorsed by Microsoft, giving you confidence that we can tackle any IT issues with ease.
We firmly believe that our level of expertise makes us the ideal choice for businesses both large and small. Whether you are a sizeable corporation reliant upon specialist information management software, or you are a smaller company in need of assistance with exchange migration, make us your preferred choice for a service that surpasses our competitors.
Subcontracting could truly enhance the productivity and profitability of your business. To find out more about our diverse range of IT services in London, search our website today and browse through the available packages at your leisure.
Disclaimer of Endorsement: Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favouring by Online Support. The views and opinions of authors expressed herein do not necessarily state or reflect those of Online Support, and shall not be used for advertising or product endorsement purposes.
Posted in IT Support | Tagged IT services London | Leave a comment ← Older posts
