Server and Network Monitoring
“Online Support provide us with a forward thinking and well placed service. This has made significant impact on the efficiency and stability of our network.” International Bar Association
Real time system monitoring
Proactive monitoring and maintenance is the most effective way to identify and address potential issues, mitigating the risk of data loss or disruptive downtime.
To ensure our clients receive the highest level of IT Support, we maintain an array of sophisticated diagnostic tools. These allow us to monitor every aspect of your network and notify you of anything that requires attention.
Network diagnostic tools can produce a bewildering range of security alerts, some of which require urgent action while many others can be ignored. We screen and evaluate all the security alerts on your behalf, ensuring that you don’t waste time and resources responding to false alarms.
Benefits of our proactive monitoring:
• Helps free your IT Managers time, so they can focus on other key IT issues.
• Minimises business downtime and staff productivity.
• Safeguards your business from any data loss and disruptions.
• Ensures critical business systems are fully operational.
How can Online Support help you?
• Identify and inform you of potential issues before they escalate and impact on server performance.
• Respond the moment a problem is identified as our automated server monitoring technology links directly to our helpdesk.
• Gather information by our server monitoring software enableing our engineers to identify and focus on the core issues affecting system performance.
• Produce detailed monthly report highlighting any critical or pending issues that need to be addressed.
• Agree the appropriate course of action as any issues identified by our helpdesk are discussed with you.
Contact Online Support
Tel: 020 8232 1190