IT Support for London Businesses
Down’s Syndrome Association Ltd.
"One of the bestselling points of Online Support is their speed of response. Irrespective of whether it's a crisis situation or a new email address to be set up, they get back in lightning time. Their account management is also very comprehensive and ensures no stone is unturned." Paul Zanon, Business Development Director
"Online Support provide us with a forward thinking and well placed service. This has made significant impact on the efficiency and stability of our network." Lowri Williams, Office Manager
"Online Support is effectively our outsourced IT Department and provide a level of service we could not begin to replicate in-house. We switched to them from an alternative service provider because we needed to eliminate all day-to-day IT problems. We are completely satisfied that they have met all our objectives." John Vokins, Partner
"Our office move, a new server and a company merger have all been handled with the upmost professionalism by Online Support. They are more like a member of the Piaggio team than a third party contractor and their input has been invaluable and stress free." Simon Clark, Financial Controller
Robert Quinn Consulting Ltd.
"I spoke to several IT Support providers requesting information on their IT Support packages. Most of them didn't even bother calling me back to discuss my IT requirements. I came across Online Support after speaking to them about mobile phones. Not only did I discover they do fabulous corporate mobile phone deals but also IT Support.
Online Support is responsive and knowledgeable. They have a few different business plans depending on what you require for your business. We are a very small and straightforward office, so we do everything in the Cloud. At present, I simply pay them by the hour when I need them for support issues, unless I have specific more involved job. So far, so good. Online Support are reasonable and not into ‘nickel and diming’ their clients. I'm happy to refer Online Support.” Linda Blackmore
Greens West End
"Online Support recently helped us consolidate both our IT Support and landline phone charges. This works really well as we no longer have lots of different companies that we have to deal with and they explain everything in a non-technical way which really helps. When we switched the landline billing to Online Support they also reviewed our bills and helped us make some real savings on our call spend. I would recommend their services to anyone." Angella Learmond, Accountant
British College of Osteopathic Medicine
"I have found Online Support to be straightforward, easy to deal with and aware of BCOM’s particular requirement in an IT support company. The engineers are always helpful, efficient and the management team have made sensible, cost-effective improvements to our network. I would have no hesitation in recommending Online Support to colleagues." Harry Cowling, Manager, Estates and Facilities
"Online Support has provided us with an excellent level of service since day 1! Their engineers are smart, friendly and above all extremely good at getting the job done. It is a pleasure having them on site and talking to them on the helpdesk. The account management team treat us like we are number 1. In fact from reception staff to Directors the whole team is competent, accessible and diligent. I would recommend them to anyone!" Tony Askew, Accounts Manager
"We have found Online Support to be technically competent and responsive. The assistance that they have provided has contributed significantly to improvements in the stability of our IT systems." Melvyn Harries, Managing Director
GBM Minerals Engineering Consultants Ltd.
"As a long term client of Online Support, GBM have nothing but the highest praise for their assistance in managing our IT systems. We have a great tailored package and all our needs are continuously updated, to cover existing needs, as well as any other out of the ordinary needs that may arise. Technically, Online Support are outstanding, all problems are resolved in a timely, polite and professional manner." Glen Hobbs, IT Manager
"We were extremely happy with the work that Online Support carried out. In particular we were impressed by the Project team, who handled the migration of our mail server with little or no impact on our users. All phases of the migration project were carried out superbly and as a result we have signed an IT support contract with Online Support. Mageid you are a star!!" Stuart Martin, IT Manager
Taleveras Services UK Ltd
"Our company has been a client of Online Support for more than a year now. Our account manager has been very helpful from the beginning in helping us to save costs on our mobiles. He is always a phone call away and provides us with immediate solutions for any problems we may encounter, which is extremely important in our industry. Would I recommend them? Definitely yes." Triin Paavel
"Online Support have provided an amazing service for our six UK sites. From the helpdesk to account management we appreciate the personal service and prompt and efficient response you offer. Thanks for providing several excellent engineers. The ones we regularly have on site seem like part of the fixtures and fittings (possibly due to having helped us move or set-up offices with scarcely a hiccup on more than ten occasions over the years). Thank you for looking after us so well." Alison Warner, Administration Supervisor
LTC Holdings Plc
"We have been a client of Online Support for a number of years. We recently moved to their Hosted Desktop Service which is brilliant as it’s very very fast. Well done to the engineer Bradlee who was brilliant and also Lee who does a lot of work behind the scenes on these things. Really appreciate all your hard work guys.” Julia Wylie
"We appointed Online Support to ensure a smooth relocation while moving offices and this went extremely well. Their service since has been excellent - allowing us to do as much as we can ourselves but responding quickly when we need their assistance.
Whether remote desktop-ing or visiting site, their engineers are able to deal with issues efficiently and communicate with us in a clear and understandable manner - without resorting to techno-babble and jargon. Friendly people and a good service." Richard Matthews, Partner
"Online Support provides us with remote and onsite support with a responsive and friendly service which is tailored to our particular needs. They are always very quick to respond and have completed complicated projects like server migrations without incident. Their engineers are always very polite, friendly and very knowledgeable. They are also pro-active and suggest ways of improving our systems on a regular basis." Darren Ridgewell
"Online Support respond to all of our problems, however minor, in a prompt and efficient way. The whole of their team, from Receptionist to Account Managers treat you with courtesy and go out of their way to help. We have used Online Support for many years and we feel they are now an important part of our team." Elaine Ryan, Office Manager
Cripps Dransfield Chartered Accountants
"Online Support took the headache out of our IT problems. They have exceeded our expectations and we are now able to carry out our normal daily routines without any problems. I have always found them to be a highly experienced professional team." Jacky Hawkins, Manager
Holiday Inn
“We were in the pre-opening phase of two hotels comprising of 350 bedrooms. Online Support helped recommend and set up our company mobile phones. Being a fairly large operation with three hotels and 472 bedrooms in London and Liverpool it’s important to have company mobile phones that are cost effective. Online Support handled this brilliantly; they are always really helpful to manage costs, network and a good link with the service provider Vodafone. They go the extra mile to satisfy customers and our account manager has provided a much personalised service.” Josephine Eneman, Office Manager
Gulliford & Smith
"Online Support have provided us with a totally professional and reliable service for over three years. Quick to react to any problems that arise and with helpful and polite staff we consider them to be a key part of our operation. They have been particularly helpful during our recent office relocation dealing well with the problems that arise on these occasions. We have been confident in recommending Online Support to other companies." Michael Gulliford, Senior Partner
KC Estate Management Ltd
"Online Support are competent and friendly. They make it easy to understand technical problems when talking on the telephone, and above all always there when I need them." Deirdre Johnson, Assistant Estate Manager
"Our relationship with Online Support has been a very useful one. Every query is treated with alacrity and their staff's technical knowledge is sound. My staff refer to them as our IT "go to" guys." Philippa Pedder, Director
CPI Europe Limited
"Gavyn we appreciate the support and help you provide for our mobile phones. Any problems, questions or queries we have, we know when we call you they are all sorted immediately. This note comes from the whole CPI team as each and everyone has come back to me praising you for the quick excellent help you give. Thanks again Gavyn for the outstanding service given to us at CPI." Donna Crittenden, Sales Specialist
Contact Online Support
Tel: 020 8232 1190
Email: info@onlinesupport.co.uk
Request a call back: Contact Me
